Privacy Policy

Beer Omoda Jaecoo is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Beer Omoda Jaecoo manages personal information. It is structured as follows:

1. Personal information Beer Omoda Jaecoo collects
2. Use and disclosure of personal information
3. Automated decision making
4. Cookies
5. Links to other websites
6. Marketing
7. Overseas transfers
8. Access and correction
9. Contacting Beer Omoda Jaecoo and complaints
10. Changes to Privacy Policy

1. Personal information Beer Omoda Jaecoo collects

The main types of personal information Beer Omoda Jaecoo collects and holds are:

• contact and identification information for individuals seeking to buy or sell vehicles with Beer Omoda Jaecoo such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
• vehicle and servicing details for Beer Omoda Jaecoo's customers including vehicle registration, vehicle purchase details, service appointment bookings;
• finance details for Beer Omoda Jaecoo's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
• contact details for individuals working for Beer Omoda Jaecoo's business partners and suppliers;
• information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
• other information provided by individuals while interacting with Beer Omoda Jaecoo.

Beer Omoda Jaecoo collects personal information in the course of running its business in a range of different ways, typically through:

• interactions with individuals (e.g. through any records Beer Omoda Jaecoo keeps of telephone calls, or emails received, or messages sent to Beer Omoda Jaecoo or posted on Beer Omoda Jaecoo's pages on social media);
• Beer Omoda Jaecoo's website;
• use of social media;
• employment applications;
• third party service providers; and
• provision of customer service and support.

Where practicable, Beer Omoda Jaecoo collects personal information in connection with running its business directly from the individual concerned. On occasion Beer Omoda Jaecoo may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

Beer Omoda Jaecoo stores personal information in electronic and paper form.

Beer Omoda Jaecoo uses and discloses personal information as follows:

• to source vehicles and sell them to Beer Omoda Jaecoo's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
• to manage arrangements with Beer Omoda Jaecoo's customers and prospective customers;
• to obtain products, services or information from Beer Omoda Jaecoo's suppliers;
• to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information Beer Omoda Jaecoo knows about them);
• to operate and manage Beer Omoda Jaecoo's website, social media and other communications and media channels;
• subject to applicable laws, to conduct marketing;
• for processing and assessing employment applications; and
• for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to Beer Omoda Jaecoo. For example, Beer Omoda Jaecoo may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Beer Omoda Jaecoo also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

Beer Omoda Jaecoo uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Beer Omoda Jaecoo uses in the operation of the computer program is browsing history on Beer Omoda Jaecoo's websites, name, contact information, and other information you may input into Beer Omoda Jaecoo's websites. The level of human oversight Beer Omoda Jaecoo provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Beer Omoda Jaecoo's staff.

4. Cookies

Beer Omoda Jaecoo uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Beer Omoda Jaecoo's web server. Beer Omoda Jaecoo may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Beer Omoda Jaecoo's platforms and those social media platforms. Beer Omoda Jaecoo's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Beer Omoda Jaecoo's website.

5. Links to other websites

Beer Omoda Jaecoo's website may contain links to third party websites. Beer Omoda Jaecoo does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from Beer Omoda Jaecoo and do not wish to receive these communications from Beer Omoda Jaecoo in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Beer Omoda Jaecoo.

7. Overseas transfers

Beer Omoda Jaecoo's website/s are hosted in Australia. On occasion, a third party service provider Beer Omoda Jaecoo engages or that Beer Omoda Jaecoo is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information Beer Omoda Jaecoo holds about them by contacting Beer Omoda Jaecoo during business hours on (03) 5792 2777 or via the contact page.

Beer Omoda Jaecoo may require an individual making a request to verify their identity before processing their request.

Beer Omoda Jaecoo will aim to respond to all requests promptly and within 30 days.

Beer Omoda Jaecoo may refuse a request where permitted or required by law. Beer Omoda Jaecoo will comply with any regulatory requirement to give reasons for its decision.

9. Contacting Beer Omoda Jaecoo and complaints

If you have any queries, concerns or complaints about how Beer Omoda Jaecoo handles your personal information please contact Beer Omoda Jaecoo during business hours on (03) 5792 2777 or via the contact page. Beer Omoda Jaecoo may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that Beer Omoda Jaecoo can understand the nature of your concern. In most cases, Beer Omoda Jaecoo will ask that you put your request in writing.

Beer Omoda Jaecoo takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Beer Omoda Jaecoo's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

• Phone: (03) 5792 2777
• Mailing Address: 49-51 Emily St, Seymour, VIC, 3660

10. Changes to Privacy Policy

Beer Omoda Jaecoo may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.